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Our Resident Inspectors and Resident Council

A fantastic team of Resident Inspectors and the Resident Council work with Paragon to inspect and examine the services provided to you.

Paragon are proud of the fantastic work our Resident Inspectors and Resident Council do to help regulate and improve our services for residents. Why not get involved and join a winning team! We were awarded the 'Excellence in Co-regulation' award at the 2015 TPAS Southern Region Awards. We are very proud to have been awarded the TPAS National awards for Co-regulation in July 2015. Our Scrutiny and Inspection teams work very hard to ensure improvements to our services are made for residents.

"Being a Resident Inspector has given me more knowledge of Paragon and also has helped my confidence, being able to work as part of a team and developed my communication skills." Natalie Gibbs

The Resident Inspectors

The teams have looked at 10 different services including maintenance, Anti-Social Behaviour, Income recovery and our Sheltered Service. Paragon have also trained over 65 residents through the process.

Being an Inspector is a great way to increase your skills and a lot of what you learn and do can help you to get a job, or at work and studying. 

We have a great team of inspectors aged from 18 to 80 and we are always looking for new members.  If you would like to get involved contact your Resident Involvement Manager.

The Resident Council

The Resident Council is made up of up to 15 Paragon Residents and holds the vital role of working with Managers and the Boards at Paragon to monitor the quality of the services provided to residents and resident satisfaction with those services.

Members of the Council also take part in Scrutiny and manage the work of the Resident Inspectors. They have the responsibility of reporting theirs and the Inspectors findings to the Board.   They also monitor sure the actions committed to by the Group to improve services following scrutiny.

Like the sound of all this and would like to know more?

To understand more about what being a Resident Inspector and Council member is all about, take a look at the downloads section on this page. It will help you gain a good understanding of what we do and how we do it. We are always on the look out for more residents to be involved in our organisation, so if you would like to get involved, our involvement team would love to hear from you.

Contact the Resident Involvement team on

t. 01932 235 888

If you want to find out more about becoming a Resident Council member then contact your Resident Involvement Manager.

From another organisation? Like what you hear? We can work with you!

Our resident scrutiny team has researched and developed a co-regulation framework and scrutiny process that works for us as an organisation and has empowered our residents to be at the heart of our business. With experience of working with both registered providers and Local Authorities we know that you might need something different to our process and we can work with you to build a bespoke package that best suits your organisation and residents.

Paragon Resident Council

We Inspect Paragon’s expertise with expert ease.

Dave Hobbs