Your first port of call regarding this should always be your Tenancy Services Officer (TSO). If you are unsure of who your Tenancy Services Officer is please click here and use the sidebar tool entering your postcode to find out your TSO’s contact details.
You can report a communal repair in the same way as you would report a repair on our property. You can call us on 0800 980 9008. You can also report your communal repair using our online form here: www.paragonchg.co.uk/repairs/report-a-repair
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