Skip to main content

The answer to your query could be here

Listed below are our residents’ most regularly requested services or information together with links that will either give you the answer or provide you with a quick way to report your issue

Payments and billing

Reports and maintenance

Community

Feedback

Can't find what you're looking for?

Contact us

Alternatively you can contact us:

By Email 

info@paragonchg.co.uk

................................

By Text

To 07961 076 076 and request a call back:

  • from an income officer, text the word rent
  • from a lettings officer, text lett or lettings 
  • from the repairs team, text repairs
  • for all other enquiries, text info

Request your account balance

  • Text Bal to 07961 076 076 and get your account balance at the close of business yesterday

Texts are charged at your standard network rate.

................................

Call us on: 0300 123 2221 and select

Option 1    for repairs

Option 2    for all other enquiries

................................

Other useful numbers

  • Welfare benefits team                  01932 235 830
  • Leasehold team                            01932 235 951
  • Homes sales team                        01932 235 801

................................

By post

Paragon, Case House, 85–89 High Street, 

Walton-on-Thames, Surrey, KT12 1DZ

................................

Visit our Office

Our Walton Office can be found at Paragon, Case House (Bing Map)

................................

Media enquiries

For all press and media enquiries contact the Design & Communications Team at designcomms@paragonchg.co.uk or call 0300 123 2221 and select option 2


Chat Live now!